October 20, 2003
Bad E-Commerce Web Site
The biggest crime, in my book at least, is designing your web site so that it only works with Internet Explorer.
The really bad thing, from my point of view, is that you can browse the catalogue on both sites and even add things to your basket at Virgin Wines. But they have made assumptions that you are running IE which only become apparent when you try and order. There is, sadly, no accessibility statement or list of supported browsers that I can find on either site. Bad, bad web sites.
I'm sure they won't notice the lack of my custom, but its the least I can do in the circumstances. That and send them an email pointing them to the Web Standards Project and the writings of Mr Zeldman.
Posted by Andy Todd at October 20, 2003 05:04 PM